chapter 10
Codes & Policies
In an organization where we work intensively with other people, where we deal with important interests including those of our clients, and where we are online all day and use smart software, one cannot do without rules. Rules to protect ourselves and each other, the privacy of our clients and other stakeholders and, when using artificial intelligence, to continue offering the true quality we stand for.
On this page you will find our main policies. We ask that you read these documents carefully. They will guide you if you have questions about these important issues, or are faced with a related situation.
Code of Conduct
The PNO Code of Conduct describes the principles and guidelines that PNO and all PNO employees, officers, directors and outside employees must adhere to while working with the company. Your commitment to adhering to these principles is fundamental to the integrity and success of our organization.
Artificial Intelligence Policy
AI has become an inseparable part of our daily work. While using this technology you will no doubt agree with us that it is important to be compliant with legal and ethical standards. The PNO Group AI Policy aims to ensure our AI use is ethical, transparent, and responsible, especially in how we work with clients and partners. It helps us innovate while being transparent in all external collaborations.
Code of Conduct Information Security
In your daily work, you are bound to run into information security issues. It starts when using PNO devices, working on location, at home, in the office or in the cloud, internal and external collaboration, signing contracts, starting, updating and closing files and dealing with emergencies. The Information Security Code of Conduct and Databreach procedure tells you exactly how to avoid problems, and what to do if they do occur.
PNO Way of Working
At PNO Innovation, the way we work is an important part of how we succeed together. The PNO Way of Working provides a shared framework that helps us work efficiently, flexibly, and sustainably across all offices. It is designed to help you use your time and energy where they create the most value, while providing the flexibility to combine focused individual work with meaningful collaboration and connection. By embracing smart and healthy working practices, we aim to create an environment where people can perform at their best while maintaining balance and wellbeing.